Webex Teams Integration: Compliance Officer

Unable to assign Compliance Office Role to your account?

In order to configure Cloudlock and Webex Teams to work together, one of the requirements is Full Administrator Privileges in Webex Teams, and the Compliance Officer role.

However you can run into a issue where you cannot assign the Compliance Officer role to your account, which is needed to integrate with Cloudlock. The option would be grayed out.

The reason for this being, Full administrators can assign the compliance officer role to any person within their organization. However, Full administrators can't assign the compliance officer role to themselves, another full administrator must assign the role to them.

More information on configuration can be found in our article: Configuring Webex Teams with Cloudlock