API calls returning 50x Errors

Recommendations on API calls returning 50x errors (timeouts)

If the API call is returning many rows of data, you would most likely see timeouts/50x errors.

So the best practice is to use vendor parameters or timestamps - most commonly the updated_before and updated_after parameters or using the limit parameter.

For example - you can try this:

1. https://callapi.cloudlock.com/incidents?updated_before=2019-03-30&updated_after=2019-03-29
2. https://callapi.cloudlock.com/incidents?limit=20&&severity= 
3. https://callapi.cloudlock.com/incidents?limit=20&&vendor=google&&severity=CRITICAL

More information on incident filters can be found in our documentation: Incident Filters

The calls in this document to callapi.cloudlock.com are examples only. Please contact [e-mail] for the URL you should use to make calls to the Cloudlock Enterprise APIs